Orders refused / returned unclaimed
returns will be refunded less shipping costs and restocking fee
if you have any problems with your order please accept and send photos eg if there is a damaged jar in your box of jars we will refund the jar and its part of the shipping
No we do not have a show room and click and collect only
You can place your order online and select pickup in the checkout and we will let you know when its ready for collection from our roller door
Quarantine information for our Western Australian and Tasmanian customers:
Aussie Mushrooms kits and spawn have been approved to be imported into these states and all orders have our permit attached to them.
◾ Importers are required to fill out a letter of intent to import, we do this as a free service to our TAS customers.
◾ In the last few years, Western Australia has changed its species lists of what can and cannot be imported into WA – Not all mushroom species we sell can be imported at this time. When they updated their lists, many species were missed off their new system and cannot be ordered until they get it updated. We are working toward amending this to allow all of our species to be sent to your state.
All currently permitted fungi species are listed on: Western Australian Organism List (WAOL)
Permitted fungi species include Oyster Mushrooms, Shiitake, Enoki, Nameko, and Turkey Tail.
We are not currently permitted to send: Ganoderma, Hericiums, or Wood Ear fungus. Stropahria
◾ Any items ordered that should not be ordered will incur a fee for refunds. If we miss it and it is stopped and destroyed we cannot refund the spawn cost.
◾ Sometimes WA customs will inspect the packages and charge an inspection fee, unfortunately, this is something we cannot avoid. It doesn’t happen often but please be aware it could happen to your package.
Shiitake mushrooms need a long period of rest between flushes to reabsorb more nutrients in order to fruit again.
Step 1, after you have harvested your first flush of mushrooms, make sure all the bits of mushrooms are off the block
step 2, place somewhere dry outside of your fruiting container and that’s it, rest somewhere dry and dark and cool with good airflow
if its wet other things will try and grow on the block.
step 3, after the 6 week rest period, soak in water overnight and go again like your first flush, just don’t mist as often as the first flush, you want to try keep the surface of the block dry so other things that have landed on it don’t start to try and grow.
a few things to be mindful off
Shiitake are very slow-growing, even though their mushrooms grow really fast from when they first ‘popcorn’ to final maturity/ready to harvest; There is a slow build-up to that final phase of growth happening out of sight.
*Did you know that it takes more than 3 months of incubating our kits before we send them to you ready to grow?
Our complete flow hoods don’t come fitted with a pre-filter as standard.
If you want a pre-filter installed before shipping please order the appropriate size pre-filter with your unit and ask for it to be installed before shipping by writing in notes at the checkout.
*Models 31×31, 61×32, and 61×61 are all single intake fans, so we recommend ordering a 31×31 pre-filter and just sitting it over the fan intake, rather than installing it. It is much easier to clean from the outside. If you would like to do this, make sure you write in the comments section “Do not install pre-filter” so our staff knows not to do this, as they may assume if you order a 31×31 complete flow hood and pre-filter.
The most common error code that comes up is ER3
- Er3 = Humidity sensor short-circuit
If you have the error code ‘ER3’ appear in the humidity display it means that it’s over 99% humidity, it is too wet.
When the sensor is wet, it could be that you have it set too high, or there must be a bit more humidity lately and your current setting needs adjusting because it is overrunning. When you get extra humid weather it can make it go much higher with humid air coming into the room from outside.
When this happens, turn your setting down a few % lower and it should dry out and start reading correctly again.
Other error codes that can come up include:
Er0 = Error in memory – Turn off the power and reset.
Er1 = Temperature sensor short-circuit – This means that your room is too hot.
Er2 = Temperature sensor disconnection – This means you have a damaged sensor cable.
Er4 = Humidity sensor disconnection – This means you have a damaged sensor cable.
**Please be wary of some cheaper pressure canners on the market. Many only reach 7-8PSI and this is not hot enough to sterilize things properly.
Some key differences between the brands of pressure canners we sell are:
- All Americans are a much heavier duty unit.
- Presto has a rubber seal in the lid that will need replacing after a few years.
- all American is a metal-to-metal seal – no seal, never needs replacing.
Both are great units for canning, we suggest starting with a presto, and if canning ends up being a long-term thing upgrade to an All American.
How many grams your mushroom kit yields per harvest varies between the type of mushrooms, its environment, and how the end-user looks after it. Below is a rough guide based on our experience and consumer feedback:
- Side Fruiting Mushroom kits: Appox 300-700 grams per harvest (2-4 flushes, some reports of 7+ have happened)
- Top Fruiting Mushroom Kits: Appox 300-700 grams per harvest (2-4 flushes)
- Shiitake Mushrooms kits: Appox 200-600 grams per harvest (2-4 Flushes)
The mushroom block is the mushroom’s nutrients and food. The first couple of harvests will yield the most and then the amount will decrease each round as the mushrooms break down the block.
yes you can please mention in the comments you want a tax invoice and we can get our website to email one
you will get an automatic order confirmation when you please the order
also check out FAQ about order confirmations