My mason jars have arrived broken / Damaged , what do I do?


send us an email with a photo asap, 1 jar can sound like everything is broken but don’t panic!

we usually refund any damaged jars and some extra for the trouble

if its more than eg 4-5 jars we may send another 6 pack instead at our descression

Please note refused parcels are treated as returns and you will need to pay for shipping if it needs to be sent a 2nd time due to refusal