My order has arrived, however there are missing items? Can you help? What do I do?


Upon receiving your goods please check the correct goods have been sent and quantities. Please notify us immediately via email if goods are incorrect or missing. Please email us a photo of the box and the goods you received so we can cross-reference and check the original order notes.

Please Note: Mushroom Kit types are labeled on the bag inside of the box, please check this for your mushroom kit type.

Please Note: Small items ordered with a pressure canner are often packed inside the canner for safekeeping.

If you have not received an order within 10 days, please notify us by e-mail.

Our email address is