Replacement Warranty for Pre sterilised Bags, Jars and Plates – Steps required

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Jars and Bags and Agar plates are made to order every week to ensure freshness and quality, all made items are not released until we have rested them for over a week as an extra quality control step so when they leave us we know they are 100% sterile.

They are 100% sterile and processed in our commercial autoclave

core temps are monitored during cooking to ensure they hit the correct temperature for the correct time (no guesswork assuming its cooked correctly)

they are then sealed in our  custom class 100 mushroom laboratory and we place open nutrient-filled agar plates around the room to ensure there’s no chance bags could be contaminated while sealing

directions of use

Unbox as soon as they arrive and rest for 1 week,

and stand bags up so the material is away from the filter patch

keep in a dark cool area below 20deg

(not the fridge, fridges are only for putting your mushrooms to sleep for storage)

(not in temps over 20,  22-24 deg starts getting too hot and the bags will sweat and pull problems in if the filter gets wet) – Stable cool temps will prevent sweating

if its too warm in your state / area wait until cooler seasons to grow

it must have good airflow (so not locked in a cupboard or sealed/closed box)

filters work only when they are dry!

so if you leave them sealed in a box or in a closed space to long the filter will get wet from the grains then anything can grow in through the filter on the moisture, and once 1 bag or jar contaminates it will eventually jump from bag to bag / jar to jar

 

if no signs of problems show up within  a week inoculate (sometimes during shipping problems can happen) any problems will show up within a few days of  getting in

anything more than this time has been from where its been stored

 

Please remember these key things when storing

temperature excess hat will cause sweating and can pull in problems

airflow – confined spaces like cupboards will cause humidity build up – the filters need to stay dry

monthly deep cleaning of your work and storage areas – things always start out fine and after some times the spore load in your area from growing fungi can build up and then start getting into everything – regular cleaning is a must!

freshly Clean clothes when working –  this is a big step to help minimise problems

when growing mushrooms at home you will have random problems and they only way to have zero problems is set up a proper lab, its all a part of learning.

 

*email photos within 1 week of receiving if you have any issues before inoculation and we will replace any affected during shipping

*During Summer and warmer months you should get express post so it gets there quick enough, if your more than a 2-3 days shipping away and haven’t ordered express the notification time starts when the item is shipped, anything not ordered express during summer will be replaced at the discretion of Aussie Mushroom Supplies.

*Please note we only allow 1 re ship per order so make sure you send plenty of photos so we fix anything in 1 shipment, if something missed and advised within the allowed time we will send it with your next order

*Agar plate bags should not be opened – take photos before opening

*Rye grain and PF tek bags once injected can no longer be replaced – some molds can take over a bag in less than 24-48 hours in warmer months, anything after injecting will be from the inoculation.

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